Billing and Collections Manager

Sanderson is proud to partner with a prestigious multinational legal firm in Dublin in the search for a dynamic Billing and Collections Manager. This is an exciting opportunity to lead a high-performing local team and shape service-to-cash excellence across the business.

Role Overview
In this pivotal role, you'll oversee a talented team of five Billing Analysts and Credit Controllers, ensuring seamless billing operations, maximised collections, and consistent financial performance. Acting as a key bridge between senior Finance stakeholders and client-facing legal teams, you'll drive process optimisation, strategic initiatives, and meaningful results.

What You'll Be Responsible For

Team Leadership and Performance

• Lead, coach, and mentor Billing and Collections Specialists
• Manage team structure and workload allocation
• Drive a performance culture centred on key financial metrics
• Oversee onboarding and ongoing development programmes
• Improve Lockup Day metrics through continuous benchmarking

Stakeholder Engagement

• Act as a strategic escalation point for Partners and Fee Earners
• Collaborate with Legal Administration to enhance reporting and support
• Advise on client fee structures and forecasting processes
• Support Finance leadership with key initiatives and analytics

Billing and Process Excellence

• Lead financial reviews and ensure data integrity
• Solve complex billing issues e.g. e-billing, multi-payor matters
• Introduce automation and tools to drive office billing KPIs
• Partner with Global Services, Finance, and Operations to improve workflows

Cash Collection and Lockup Management

• Guide credit control strategy and aged debt recovery
• Ensure adherence to firm-wide billing policies and standards
• Analyse WIP trends to identify and resolve inefficiencies
• Champion end-to-end lifecycle improvements

Essential Experience and Skills required

• Professional qualification: ACCA, ACA, or CIMA
• At least 4-5 years' experience as Billing Manager in legal or professional services
• Strong team leadership and coaching capabilities
• Proficient in SAP S/4HANA, Concur, and e-billing platforms
• Advanced skills in Excel and Power BI
• Knowledge of Irish VAT regulations
• Excellent stakeholder management and communication
• Data-driven with a sharp eye for process efficiency and KPIs

Ready to explore this exciting opportunity? Contact Elaine Liston at Sanderson on 086 3516 302 or apply online to learn more.